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DIFM Market
DIFM market size and growth
During the 2014-2017 period, the DIFM market posted strong growth, but we don’t see it being the growth
driver we anticipated for e-tailing. E-procurement growth showed much stronger traction in the same period.
DIFM e-tail purchases are expected to grow faster than the DIY segment in the next three years, while
spending through closed B2B e-procurement channels is projected to grow slower, but continue to capture
significantly higher dollar share than e-tailing.
DIFM parts spend by channel all products: $0
$160
2014
~$103B
~$16B
$125B
2017
~$92B
~$38B
$140B
2020
~$98B
~$44B
$155B
17%
-4%
4%
CAGR 2014-17
8.2%
2%
3%
CAGR 2017-20
~$6B
~$10B
~$13B
35% 5%
1
Includes BOPIS and ship-to-home.
E-TAILING
1
Purchases via public websites
E-PROCUREMENT
Proprietary ordering systems for shops
OFFLINE
Conventional purchases in-store or by phone
Excluding tires and accessories, in 2017 the e-tailing channel of the DIFM market was $6.4B, with
18 percent 2014-2017 CAGR. In 2017, the e-procurement channel (e.g., via AutoZone Pro, ALLDATA,
OPS Trax) was $29B, with 39 percent trailing three-year CAGR. However, for the 2017-2020 period the
projected CAGR will drop to 10 percent for e-tailing and to 6 percent for e-procurement respectively.
DIFM parts spend by channel excluding tires and accessories: $0
$120
2014
~$72B
~$11B
$87B
2017
~$64B
~$29B
$99B
2020
~$69B
~$34B
$111B
18%
-4%
4%
CAGR 2014-17
10%
2%
4%
CAGR 2017-20
~$4B
~$6.4B
~$8.5B
39% 6%
1
Includes BOPIS and ship-to-home.
E-TAILING
1
Purchases via public websites
E-PROCUREMENT
Proprietary ordering systems for shops
OFFLINE
Conventional purchases in-store or by phone
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