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Have you ever wondered what your customers really want? Sales and customer service before, during and after sales are equally important to how your customers view the service manufacturers and rep agencies provide. The Auto Care Association’s Manufacturers’ Reps. Council offered a teleforum with industry leaders discussing best practices on how to approach sales andcustomer service in the aftermarket.
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Author:
Auto Care Association
Table of Contents
Aftermarket Sales and Service: Maintaining Positive Customer Relationships
Author(s):
Auto Care Association
Keyword(s):
Aftermarket;
sales and services;
customer relationships;
Manufacturers’ Reps
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