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Internet Equipment Purchasing Experience
Time Spent on Equipment Information Research
More than half of all respondents (62 . 2 percent) spent between one and three hours online researching
equipment information prior to purchasing any equipment . Similarly, more than a quarter (25 . 6 percent) of
all respondents spent in excess of three hours online, while 12 . 2 percent were online for less than an hour
researching equipment information . The survey results show a decrease in the proportion of respondents
who spent in excess of three hours on information research . This fi
gure dropped to 25 . 6 percent in 2017
from 38 percent of respondents in 2016 . Amount of Time Spent on Equipment Information Research, 2017
(By Employment Role)
Time
All
Respondents
Owner/
Principal Technician
Parts
Manager
Service
Manager
1-3 hours62 . 2% 58 . 2% 66 . 7% 66 . 7% 69 . 6%
More than 3 hours25 . 6% 29 . 9% 22 . 2% 26 . 6% 21 . 7%
Less than 1 hour12 . 2% 11 . 9% 11 . 1% 6 . 7% 8 . 7%
Total percent100%100%100%100%100%
Amount of Time Spent on Equipment Information Research, 2016
(By Employment Role)
Time
All
Respondents
Owner/
Principal Technician
Parts
Manager
Service
Manager
1-3 hours53 . 0% 48 . 9% 50 . 0% 25 . 0% 0 . 0%
More than 3 hours38 . 0% 42 . 6% 39 . 3% 66 . 7% 50 . 0%
Less than 1 hour9 . 0% 8 . 5% 10 . 7% 8 . 3% 50 . 0%
Total percent100%100%100%100%100%
Amount of Time Spent on Equipment Information Research, 2015
(By Employment Role)
Time
All
Respondents
Owner/
Principal Technician
Parts
Manager
Service
Manager
1-3 hours44 . 7% 42 . 9% 44 . 9% 43 . 3% 45 . 8%
More than 3 hours39 . 6% 40 . 8% 44 . 9% 43 . 4% 37 . 5%
Less than 1 hour15 . 7% 16 . 3% 10 . 2% 13 . 3% 16 . 7%
Total percent100%100%100%100%100%
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